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Refund Policy

As we aim to provide you reliable service we have provided a detailed refund policy to cover several situations that may occur please read carefully below. 

Automotive Key Code Service Refund Policy

Key Code Help LLP

Effective Date: 6/29/2023

1. Introduction

Thank you for using the automotive key code service provided by Key Code Help LLP. We strive to provide accurate and reliable key code information to assist you in obtaining replacement keys for your vehicles. However, we understand that circumstances may arise where a refund is necessary. This refund policy outlines the guidelines and procedures for requesting a refund for the automotive key code service. By using our service, you agree to the terms and conditions of this refund policy.

2. Eligibility for Refunds

Refunds for the automotive key code service may be considered in the following situations:

 

a. Unavailable or Inaccurate Key Code: If we are unable to provide you with the requested key code or if the key code provided is inaccurate, you may be eligible for a refund. Please provide detailed information about the issue and any supporting evidence to demonstrate the unavailability or inaccuracy of the key code.

 

b. Duplicate or Overlapping Orders: If you accidentally place duplicate or overlapping orders for the same vehicle's key code, you may request a refund for the additional order(s). Please contact our customer support team with relevant order details to initiate the refund process.

3. Non-Eligibility for Refunds

Refunds may not be available in the following situations:

a. Customer Error: If you provide incorrect or incomplete vehicle information, resulting in the inability to generate a key code, a refund may not be granted. It is crucial to provide accurate and detailed vehicle information when placing an order.

 

b. Unauthorized Use: If we determine that the key code service has been used in an unauthorized manner or in violation of our terms and conditions, a refund will not be granted.

4. Refund Process

To request a refund for the automotive key code service, please follow these steps:

a. Contact Customer Support: Reach out to our customer support team by 747-800-2386 /Keycodehelp@gmail.com /www.metrepairs.com within 3 days of the key code service purchase. Provide relevant details, such as your order number, vehicle information, and reason for the refund request.

b. Evaluation and Verification: Our team will evaluate your refund request based on the eligibility criteria mentioned in Sections 2 and 3. We may request additional information or evidence to process your request.

c. Refund Approval: If your refund request is approved, we will initiate the refund process. The refund will be issued using the original payment method or an alternative method agreed upon between both parties.

d. Refund Processing Time: The time required to process a refund may vary depending on the payment method and financial institution involved. We will make reasonable efforts to process refunds in a timely manner and keep you informed throughout the process.

5. Contact Information

If you have any questions or concerns regarding our refund policy or wish to initiate a refund request for the automotive key code service, please contact our customer support team at:

keycodehelp@gmail.com

We are committed to addressing your concerns and providing a satisfactory resolution in accordance with our refund policy.

6. Modifications to the Refund Policy

We reserve the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this refund policy periodically for any changes.

By continuing to use the automotive key code service provided by Key Code Help LLP after any modifications to this refund policy, you acknowledge and agree to the updated terms.

Last Updated: 6/29/2023

Refund and Warranty of Service Policy for Mobile Locksmith and Electronics Repairs

 

Effective Date: 7/01/2023

 

1. Introduction

Thank you for choosing Success Solutions Inc (SSI) and its affiliates Dee Locksmith & M.E.T Repairs for your mobile locksmith and electronics repair needs. We are committed to providing high-quality services and ensuring customer satisfaction. This refund and warranty policy outlines the guidelines and procedures for requesting a refund and the warranty coverage for the services provided by Dee Locksmith & M.E.T Repairs. By availing our services, you agree to the terms and conditions of this policy.

 

2. Refund Policy

a. Eligibility for Refunds

i. Unsatisfactory Service: If you are not satisfied with the service provided by our mobile locksmith and electronics repair team, you may be eligible for a refund. Please notify us within 7 days of the service completion and provide detailed feedback regarding the issue.

ii. Unresolved Issue: If the problem you originally sought our services for remains unresolved after our repair work, you may be eligible for a refund. Please contact our customer support team within 7 of the service completion to discuss the issue and initiate the refund process.

b. Non-Eligibility for Refunds

i. Customer Error: Refunds may not be granted for issues arising from customer error, including providing incorrect information, improper device handling, or damage caused by user negligence.

ii. Unauthorized Repairs: If unauthorized repairs or modifications have been made to the device by a third party after our service, refunds may not be granted.

c. Refund Process

i. Contact Customer Support: Reach out to our customer support team by ssiincgroup@gmail.com within the specified timeframe mentioned in Section 2.a. Provide relevant details, such as your service order number, service details, and reason for the refund request.

ii. Evaluation and Verification: Our team will evaluate your refund request based on the eligibility criteria mentioned in Section 2.a. We may request additional information or evidence to process your request.

iii. Refund Approval: If your refund request is approved, we will initiate the refund process. The refund will be issued using the original payment method or an alternative method agreed upon between both parties.

iv. Refund Processing Time: The time required to process a refund may vary depending on the payment method and financial institution involved. We will make reasonable efforts to process refunds in a timely manner and keep you informed throughout the process.

 

3. Warranty of Service

a. Warranty Coverage

i. Our mobile locksmith and electronics repair services are covered by a warranty for a period of 15 days. This warranty covers any issues that arise due to faulty workmanship or defective parts used during the repair process.

ii. The warranty is applicable only to the specific repair or service performed by SSI. It does not cover new issues that are unrelated to the original repair or damages caused by subsequent accidents, misuse, or unauthorized modifications.

 

b. Warranty Claim Process

i. Contact Customer Support: In the event of a warranty claim, please contact our customer support team to discuss the issue and provide relevant details, such as your service order number and description of the problem.

ii. Evaluation and Verification: Our team will evaluate the warranty claim and determine whether the issue falls within the warranty coverage. We may request additional information or evidence to process the claim.

iii. Warranty Resolution: If the claim is approved, we will provide the appropriate resolution, which may include repair or replacement of the affected parts or services covered under warranty.

 

4. Contact Information

If you have any questions or concerns regarding our refund and warranty policy for mobile locksmith and electronics repairs, please contact our customer support team at:

ssiincgroup@gmail.com

We are committed to addressing your concerns and providing a satisfactory resolution in accordance with our refund and warranty policy.

 

5. Modifications to the Policy

We reserve the right to modify or update this refund and warranty policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically for any changes.

By continuing to avail services from SSI after any modifications to this refund and warranty policy, you acknowledge and agree to the updated terms.

Last Updated: 7/01/2023

Cellphone Accessories, Automotive Keys, and Locksmith Tools Purchase Refund Policy

Effective Date: 7/01/2023

1. Introduction

Thank you for purchasing cellphone accessories, automotive keys, and locksmith tools from SSI and Affiliates. We strive to provide high-quality products to enhance your experience and meet your needs. However, we understand that there may be instances where a refund is necessary. This refund policy outlines the guidelines and procedures for requesting a refund for purchases made from our store. By making a purchase with us, you agree to the terms and conditions of this refund policy.

2. Eligibility for Refunds

Refunds for cellphone accessories, automotive keys, and locksmith tools may be considered in the following situations:

 

a. Defective or Damaged Products: If the product you received is defective or damaged, you may be eligible for a refund. Please notify us within 3 days of receiving the product, providing details and supporting evidence (such as photos) of the defect or damage.

 

b. Non-Functionality: If the product you received does not perform its intended function properly, you may be eligible for a refund. Please contact our customer support team to discuss the issue and request a refund.

 

c. Order Errors: If you receive an incorrect product or an item different from what you ordered, you may be eligible for a refund. Please notify us within [number of days] of receiving the product, and we will rectify the error or arrange a refund.

3. Non-Eligibility for Refunds

Refunds may not be available in the following situations:

 

a. Change of Mind or Personal Preference: We do not offer refunds for purchases made due to a change of mind or personal preference. Please ensure that you review the product details, specifications, and compatibility information carefully before making a purchase.

 

b. Damage or Misuse by the Customer: If the product has been damaged or misused by the customer, a refund may not be granted. We encourage customers to handle the products with care and follow the provided instructions.

 

4. Refund Process

To request a refund for cellphone accessories, automotive keys, or locksmith tools, please follow these steps:

 

a. Contact Customer Support: Reach out to our customer support team by [phone/email/chat] within the specified timeframe mentioned in Section 2. Provide relevant details, such as your order number, product details, and reason for the refund request.

 

b. Evaluation and Verification: Our team will evaluate your refund request based on the eligibility criteria mentioned in Sections 2 and 3. We may request additional information or evidence to process your request.

 

c. Refund Approval: If your refund request is approved, we will initiate the refund process. The refund will be issued using the original payment method or an alternative method agreed upon between both parties.

 

d. Refund Processing Time: The time required to process a refund may vary depending on the payment method and financial institution involved. We will make reasonable efforts to process refunds in a timely manner and keep you informed throughout the process.

 

5. Contact Information

If you have any questions or concerns regarding our refund policy or wish to initiate a refund request for cellphone accessories, automotive keys, or locksmith tools, please contact our customer support team at:

ssiincgroup@gmail.com

We are committed to addressing your concerns and providing a satisfactory resolution in accordance with our refund policy.

6. Modifications to the Refund Policy

We reserve the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this refund policy periodically for any changes.

By continuing to make purchases from SSI after any modifications to this refund policy, you acknowledge and agree to the updated terms.

Last Updated: 7/01/2023

We Take Pride in our service as well as servicing you!

Dear Valued Customers,

We would like to take a moment to extend our sincerest apologies to all of our customers who have found themselves on our refund policy page. We understand that if you are reading this, it likely means that there has been an issue or concern with your purchase. We deeply regret any inconvenience or disappointment this may have caused you.

At SSI and Affiliates, we strive to provide high-quality products and services that meet your needs and exceed your expectations. We work diligently to ensure that our offerings are of the utmost quality and that they arrive in perfect condition. However, we also understand that unforeseen circumstances can arise, leading to the need for refunds.

We want you to know that we genuinely care about your satisfaction and take your concerns seriously. Our refund policy is designed to provide clear guidelines and procedures for requesting a refund should the need arise. It is not intended to complicate matters or create obstacles for our valued customers. Instead, it is meant to ensure fairness, transparency, and efficiency in handling refund requests.

If you have encountered any issues with your purchase or have found yourself on this refund policy page, please accept our sincerest apologies. We are committed to resolving any problems you may have experienced and providing a satisfactory solution.

Our dedicated customer support team is here to assist you every step of the way. We encourage you to reach out to us via ssiincgroup@gmail.com or chat to discuss your concerns, provide any necessary information, and initiate the refund process, if applicable. We will do our best to address your concerns promptly and work towards a resolution that leaves you fully satisfied.

Once again, we apologize for any inconvenience or disappointment caused. Your satisfaction is our top priority, and we appreciate your understanding and patience as we work to rectify the situation.

Thank you for being a valued customer, and we look forward to the opportunity to serve you better in the future.

Sincerely,


Success Solutions Inc

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